- Right of Withdrawal Policy for Maniatis P. & SIA L.P.
1. Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
2. Withdrawal Period
The withdrawal period will expire 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods, in the case of a sales contract; or the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good, in the case of a contract relating to multiple goods ordered by you in one order and delivered separately; or the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece, in the case of a contract relating to the delivery of a good consisting of multiple lots or pieces.
3. How to Exercise the Right of Withdrawal
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email). You may use the attached withdrawal form, but it is not obligatory.
4. Effects of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of standard delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. Electronic parts and components should NOT be soldered, changed, or in any way damaged and must be returned with their orignal packing and accessories(if applicable). Electrosensitive devices may be damaged from static electricity, packing must be prepared with the necessary ESD protection bags.
5. Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract)
To: Maniatis P. & SIA L.P.
Address: Thessalonikis N Moudanion 0 63080 N Kallikrateia, Greece
Email: sales@manbros.com
I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods/receipt of the following service:
Ordered on [...]/received on [...]
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
6. Exceptions to the Right of Withdrawal
Please note that certain products or services may be exempt from the right of withdrawal. These exceptions will be clearly stated in the product description or terms and conditions.
7. Contact Us
If you have any questions or need further assistance regarding the right of withdrawal, please contact us at:
sales@manbros.com
- Warranty Page
Last Updated: [07-10-2023]
Thank you for choosing Maniatis P. & SIA L.P. products. We are committed to delivering high-quality products that meet your expectations. This Warranty Page outlines our commitment to you and the warranty terms for our products.
1. Limited Warranty
We stand behind the quality of our products. Our warranty varies by product type and may include one or more of the following:
a. Limited Warranty: For certain products, we offer a limited warranty for a specified period from the date of purchase. This warranty covers manufacturing defects and workmanship under normal use and service conditions during the warranty period.
2. Warranty Coverage
Our warranty typically covers the following:
Manufacturing defects in materials and workmanship.
Normal wear and tear under ordinary use.
Functionality of the product as described.
3. Warranty Exclusions
Our warranty does not cover:
Damage resulting from misuse, abuse, or improper maintenance.
Damage resulting from accidents, neglect, or unauthorized repair.
Products that have been altered or modified in any way.
Products not purchased directly from Maniatis P. & SIA L.P. or an authorized reseller.
4. Warranty Claims
If you believe your product is covered by our warranty, please follow these steps to initiate a warranty claim:
a. Contact Us: Reach out to our customer support team at sales@manbros.com to initiate the warranty claim process. Provide proof of purchase, a description of the issue, and any relevant photos.
b. Evaluation: We will evaluate your claim to determine if it falls within the scope of our warranty.
c. Resolution: If your claim is approved, we will, at our discretion, repair or replace the product free of charge. If a replacement is not available, we may offer a comparable product or issue a refund.
5. Additional Information
a. Transferability: Our warranty is typically non-transferable and applies only to the original purchaser of the product.
b. Proof of Purchase: Proof of purchase (e.g., a sales receipt or order confirmation) may be required for warranty claims.
c. Warranty Duration: The duration of our warranty is specific to each product and will be outlined in the product's documentation or on the product page on our website.
6. Contact Us
If you have any questions or need further assistance regarding our warranty policy, please Contact Us.